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Hours of Operation Mon. - Fri. 8 AM - 6 PM Central Time
All questions outside this time frame will be addressed the following business day.
Thanks in advance for understanding that we have a life too!!!

We are the manufacturer(Re-Bottling Facility). So you are always guaranteed to receive the freshest, cleanest products available. With the furthest expiration dates(when applicable).

We have a picture of the COA located with the product picture(When Applicable). The COA may be up to date or expired, but we are not going to keep it current as changing the picture will directly effect our SEO.


Shipping Information

- All free shipping is sent via our choice of carrier depending on your location. With free shipping we have to periodically increase the price due to carrier rate increases.
- Domestic shipping is USPS (arrives to you in 2-3 business days usually, unless it's First Class Mail.)
- International shipping is USPS Priority Mail International.
- There are no discounts applied to free shipping items.
- You also have the option to choose a faster shipping service in our listings that automatically calculates the combined shipping costs for you.

Domestic Shipping Policies

- We usually ship all orders within 1 business day. Business days are Monday through Friday.
- We do not ship on weekends or holidays.
- All of our packages are professionally packed and 100% insured!
- We will not issue any refunds for delayed delivery times.
- USPS requires 15 days to investigate a "lost" package. So in the event that your package is actually lost we will not send a replacement until we have confirmation from USPS to validate the status.
- Damages must be reported to us within 24 hours of delivery scan.
Sorry but these are the terms with our insurers.

Domestic Transit Times

USPS First Class Mail - 2 - 9 business days.
USPS Priority Mail - 1 - 3 business days.
USPS Priority Express - 1 - 2 business days. (Usually 1)

Possibly longer for outlining US Territories.

International Shipping Policies

- We only use USPS Priority Mail International.
- You will be responsible for any and all customs duties and taxes fees, and brokerage fees when applicable.
- All packages are 100% insured!!
- We will not issue any refunds for delayed delivery times.
- Damages must be reported to us within 24 hours of delivery scan.
- If we determine all or part of your order violates your country's customs laws we will cancel all or part of your order. We will notify you of any changes we need to make in advance.
Sorry but these are the terms with our insurers.

WE DO NOT FALSIFY CUSTOMS DOCUMENTS SO PLEASE DO NOT ASK!!

International Transit Times

- Usually 6-10 business days depending on your location and your country's customs department.


We do not accept returns.


Product Specific Information

- FYI Some bottle types change shape due to temperature fluctuations.
This does not affect the contents or the amount of contents in the bottle.
- Some substances actually harden at medium temperatures and require you to return them to their liquid state.
To do this you simply bring a pan of water to a boil, then remove the pan from the heat source and place bottle in the water and allow to sit.
You may have to repeat this step several times depending on the size of container and product.
DO NOT HEAT WATER WITH PRODUCT IN PAN!!!!!


Thank You for your interest in Tex Lab Supply products. We look forward to serving you!

If you have time browse our store to see all we have to offer. We will be adding items periodically.
Last Updated: 26 Jan 2017 08:58:47 PST home  |  about  |  terms  |  contact
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